Client Service Guarantee
Our experienced South Carolina accident lawyers at Howell and Christmas, LLC, work very hard at client service and satisfaction everyday. As we are sure you know, no lawyer can ethically promise or guarantee results of the outcome of your case and neither can our attorneys at Howell and Christmas, LLC. However, our firm is very committed to quality work, personal attention and client satisfaction and we give you our Personal Guarantee. If you are not one-hundred percent (100%) completely satisfied with the way our attorneys, paralegal and staff treat you and your accident case during the first thirty (30) days after hiring our law firm, you may take your file with no costs to you, no attorneys fees and no questions asked.
So the first question many clients have asked us over the years is why do you offer a Client Service Guarantee? The answer is very simple, without client service and client satisfaction we feel that almost no client will be satisfied with legal services they receive from our firm. That is why we have taken several steps to provide good client service to you. We have our Client Advocate, Kara Irvin, who is available to you, day or night, to discuss your problems, legal issues and/or complaints regarding your accident case. We also have our “No Fee Client Pledge” wherein if you are not one-hundred percent (100%) satisfied with how we have handled your claim for the first thirty (30) days you can take your file back no questions asked.
Of course the Client Advocate is an extra layer of protection for you within our firm, however, your primary service provider will be the attorney and paralegal unit that is assigned to your accident case. In some cases several lawyers and paralegals may be assigned to your case. If for some reason the service you are receiving from the attorney or paralegal does not meet or exceed your expectations we are happy to reassign your file to the attorney or paralegal that best suits your personality and your case needs.
So if you have been injured in an accident in South Carolina or in the Charleston area, call one of our experienced accident lawyers now. The initial consultation is free and we are available to meet with you day or night to discuss your accident case. So what are you waiting for, call Howell & Christmas now at (843) 849-2800 to learn your legal rights.